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Request an RMA

Please use the below form for booking equipment in for repair.

By providing as much detail as possible it will help us track the equipment easily and allow our engineers to quickly find the fault/s reported.

Once the form has been completed a confirmation email will also be sent to the email address provided as well as our operations department containing the equipment details and the RMA number allocated. Please include a copy of this email with the package when you are ready to ship the units to us.

Important Information

We have moved office, please update your records with the following address:

Pen Mobile
Unit 47 – Weston Industrial Estate
Gazelle Road
Weston-super-Mare
BS24 9ES

Repair Details:

Customer Information.

Device details.

Please tick below if you give permission for Pen Mobile to format or reinstall the operating system on the above units.

Please enter any passwords that may be required to access the devices for evaluation.

Please tick below if you agree to our Terms & Conditoons