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Pen Mobile Solutions Ltd – Terms and Conditions
(UK Purchasers)

In these Terms and Conditions (a) “The Company” means Pen Mobile Solutions Ltd, (b) “The Purchaser” includes the person, firm, corporation,company, or any other body whatsoever who places one or more orders with The Company for the supply of goods or services and (c) “The Goods” means goods or services supplied by the Company to the Purchaser.
All orders whether made in writing, by telephone, or by other means are accepted and all goods are supplied by the Company subject only to the terms and conditions contained herein. Other terms and conditions (including any written terms and conditions of the Purchaser) apply only if they are confirmed in writing by the Company and no variation of these terms and conditions under which orders are accepted and goods are supplied shall be effective unless that variation is confirmed in writing by the Company and signed on behalf of the Company by a director.
3.1 Orders placed by the Purchaser for supply of goods shall constitute an irrevocable contractual commitment on the part of the Purchaser to purchase from the Company the specified goods subject to the terms and conditions herein.
3.2 Any request on the part of the Purchaser to cancel, amend or reschedule any order or part thereof shall be accepted only at the discretion of the Company and shall be subject to any specific terms as may then be stipulated by the Company in connection with such cancellation, amendment, or rescheduling.
3.3 The Company reserves the right at any time to decline to accept or fulfil any order or part of any order placed by the Purchaser.
3.4 The Company reserves the right not to issue a written acknowledgement of any order placed by the Purchaser and the absence of such acknowledgement shall not prejudice the Company’s right to supply and receive payment for the goods specified in said order subject to the terms and conditions herein.
4.1 Quoted prices are valid for 14 days from the date of the quotation.
4.2 Prices shown on any quotation are exclusive of any Value Added Tax.
4.3 Unless explicitly stated to the contrary, the price to be paid for the goods excludes the cost of carriage and packing materials.
5.1 Payment is due in £ Sterling unless expressly agreed otherwise in writing by the Company.
5.2 Payment is due cash with order unless expressly agreed otherwise in writing by the Company.
5.3 Where credit terms have been expressly agreed in writing by the Company, payment is due within 30 days following the date of the invoice, or within whatever period of credit has been expressly agreed. In the event of payment not being received within 30 days, or within the agreed period of credit, the Company shall have the option to charge interest on the overdue balance outstanding at the rate of 1.25% per month.
5.4 The Purchaser will not be entitled by reason of any claim against the Company to withhold payment of the price of the goods, or to claim any right of set-off against any payment due to the Company under this or any other contract.
5.5 The granting of any credit by the Company to the Purchaser shall be at the Company’s absolute discretion.
Whilst the Company takes every precaution in the preparation of its catalogues, data sheets, price lists and other literature, these documents and the particulars therein are for the Purchaser’s general guidance only and shall not constitute representations by the Company and the Company shall not be bound thereby.
7.1 Risk in the goods shall pass to the Purchaser when the goods are delivered to the Purchaser or its Agent.
7.2 Notwithstanding the risk in the goods passing in accordance with Clause 7.1 title in the goods will not pass to the Purchaser until the Company has received payment for the goods although the Purchaser is licensed to use the goods delivered.
7.3 Until title in the goods passes:-
7.3.1 The Purchaser will hold the goods as fiduciary agent and bailee for the Company.
7.3.2 The goods shall be kept separate and distinct from all other property of the Purchaser and of third parties and in good and substantial repair and condition and be sorted in such a way as to be clearly identifiable as belonging to the Company.
7.3.3 The Purchaser’s right to use shall automatically cease if the Purchaser has a petition presented for its winding-up or passes a resolution for voluntary winding-up otherwise than for the purpose of bona fide amalgamation or reconstruction, or compounds with its creditors or has a receiver appointed of all or any part of its assets or (being an individual) becomes bankrupt or insolvent or enters into any arrangement with his creditors or takes or suffers any similar action in consequence of debts or carries out or undergoes any analogous act or proceeding under foreign law.
7.3.4 Upon determination in any way of the Purchaser’s right to use, the Purchaser shall place all of the goods in its possession or under its control at the disposal of the Company and the Company shall be entitled to enter upon any premises of the Purchaser for the purpose of removing such goods.
8.1 Delivery dates are approximate only, and whilst every effort will be made to meet such dates, the Company will not accept responsibility or liability if any delivery dates are not met.
8.2 The Company will, without prejudice to any rights it may otherwise have in respect of undespatched goods, have the right to despatch any portion of the goods ordered and shall be entitled to invoice the Purchaser separately for each such despatch instalment.
8.3 If delivery of goods is to be a mutally agreed written schedule, each instalment shall be deemed to be a separate sale and the default of the Company in respect of any one or more instalments shall not entitle the Purchaser to repudiate the contract with regard to all or any other instalments.
9.1 If the goods supplied by the Company are demonstrated by the Purchaser to be defective in material or workmanship, the Purchaser may return the goods at the Purchaser’s expense within seven (7) days of the date of the invoice. Any goods returned under this clause must be in the same condition as provided and not modified and contained in its original packaging.
9.2 The Company undertakes at its option to replace the same or refund to the Purchaser the price of the defective goods and in no circumstance will the liability of the Company exceed the cost of replacement or the price paid by the Purchaser for the goods.
9.3 In the event that the goods returned by the Purchaser under the terms of clause 9.1 can be demonstrated by the Company to be free of any defect of material or workmanship, the Company shall at its option have the right to levy a non-warranty handling charge in respect of any or all such items so returned and the Purchaser shall be liable for any and all such charges so arising.
9.4 No representation or warranty is given as to the suitability or fitness of the goods for any purpose and the Purchaser shall satisfy himself in this respect and will be totally responsible therefore.
9.5 The basis of supply is outright purchase only unless expressly agreed otherwise in writing by the Company. In the event that the Company should agree to the return of goods supplied for credit or refund for any reason other than those arising under clause 9.2 the Company shall at its option have the right to levy a restocking handling charge in respect of any or all such items so returned. The amount of such restocking charge shall be calculated as being a minimum 20% (twenty percent) of the sale price of the goods or £25 per item (whichever shall be the greater) and the Purchaser shall be liable for any and all such charges so arising.
10.1 (a) Nothing in these terms and conditions shall exclude or restrict the Company’s liability for death or personal injury resulting from its negligence.
10.1 (b) The Purchaser acknowledges the price of the goods would be higher were the following exclusions not agreed:
10.2 The Company shall not be liable to the Purchaser by reason of any representation or any implied warranty or condition or other term or any duty at common law or under these terms and conditions for any consequential loss or damage (whether for loss of profit or otherwise) costs expenses or other claims for consequential compensation whatsoever (and whether caused by the negligence of the Company its employees or agents or otherwise) which arise out of or in connection with the supply of the goods or their use by the Purchaser except as expressly provided by these conditions.
10.3 The Company’s total liability for any one claim or for the total of all claims arising from any one act or default of the Company (whether arising from the Company’s negligence or otherwise) shall not exceed the price of the goods.
10.4 The Company shall in no circumstances be under any liability in respect of any goods lost or damaged in transit to the Purchaser unless the following conditions are strictly complied with:
10.4.1 Non-delivery of a whole consignment of goods. The Purchaser must inform the Company in writing or by fax or e-mail within 10 working days of the date of the invoice, or within 10 days of knowledge of such non-delivery, whichever is the sooner.
10.4.2 Damage to goods or loss of part of a consignment. Consignment must be inspected in the presence of the delivery agent. If any goods are damaged or lost, the consignment note must be endorsed accordingly and the Purchaser must submit a detailed written claim to the Company within 3 days of the date of delivery and supply a copy of such claim to the Carrier within 10 days of the date of delivery.
The performance of all contracts is subject to variation or cancellation by the Company owing to any Act of God, war, strikes, fire, flood, drought, tempest, or any other cause beyond the control of the Company or owing to to any inability by the Company to procure materials or articles required for the performance of the contract and the Company shall not be held responsible for any inability to deliver caused by any such contingency.
The Purchaser and the Company mutually indemnify each other against any third party claims arising in relation to the goods for death or personal injury and/or damage to property or economic loss, whether made in contract or in tort (including negligence) and/or pursuant to statute.
The Company shall not be liable for any loss, damage, claim, cost or expenses arising out of any claim for any infringement or alleged infringement of any patent, trade mark, registered design, or copyright, or any other proprietory right whether in the United Kingdom or elsewhere, resulting from the authorised conventional and expected use of goods or services supplied by the Company to the Purchaser. Intellectual property (if any) in the goods shall remain the property of the Company.
14 The company reserves the right to alter any product and no representation or warranty is given that the goods are, or will be identical to goods which may have been sold previously to the Purchaser, excepting that the same or better functionality shall be provided.
15 In any case where these Terms and Conditions conflict with the Sale of Goods Act 1979 or any subsequent modification or re-enactment thereof, these Terms and Conditions shall prevail.
16 These Terms and Conditions of Sale shall be governed and construed in accordance with the laws of England and their parties submit to the jurisdiction of the English Courts.
17 The headings of the terms and conditions are for convenience only and shall have no effect on the interpretation thereof.